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Frequently Asked Questions

Your Questions, Clearly Answered

Here you’ll find helpful answers to the most common inquiries about our services, policies, and how to get things done quickly and easily. If you don’t see what you’re looking for here, please contact us — we’re happy to help!
What ingredients do you use in your sodas?
All Kutztown soft drinks are made from our original premium recipes using the finest ingredients we can source. That means pure cane sugar, natural flavoring, and no caffeine in any of our sodas.

No. All Kutztown sodas are completely caffeine-free.

Kutztown soft drinks are available in 25+ states, from the Northeast to the West Coast and many places in between. You can find us in mom & pop shops, delis, gourmet specialty stores, grocery stores, and your favorite local restaurants. If you need help locating a retailer, call our toll-free hotline: 1-866-230-1999—your call will be personally answered. You can also shop select products online.

We’re always expanding into new areas, but if you’re having trouble finding us, we’re happy to help. Call 1-866-230-1999 or email dana@kutztownbottlingworks.com, and we’ll point you to the nearest retailer or alternative options.

Yes. Our glass bottles are fully recyclable, and we encourage customers to recycle or reuse them whenever possible.

Please check the “best by” date printed on each bottle for the most accurate shelf-life information.

Feel free to stock up—there’s no strict limit on how many cases you can order. Large or bulk orders may require additional processing time. For wholesale inquiries, reach out to dana@kutztownsodaworks.com.

Because our sodas are consumable goods, we’re unable to accept returns once orders have shipped. If your order arrives damaged, incorrect, or missing items, contact us and we’ll make it right.

We accept most major credit/debit cards via PayPal.

Shipping rates are calculated at checkout based on your location, the number of cases ordered, and carrier rates. We work to offer fair, transparent shipping costs on every order.

You can reach us anytime:

Email: dana@kutztownsodaworks.com

We’re here to help with product questions, order issues, or anything else you need.

Ready for a Better Soda?

Experience the flavors that have made Kutztown Soda Works a local favorite for over 170 years. Old-fashioned quality, delivered to your door.

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